REFUND & RETURN POLICY
GSPORTIM's main goal is to make the customers satisfied and happy with their products, and that's why we always taking care of them even at the hard times.
"30 days Satisfaction Guarantee"
Our policy lasts 30 days after the item has been delivered. If 30 days have gone by since your order has been delivered, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
We will highly appreciate it if you can provide the following details to speed up your request:
- Order Number
- Reason for return
- Screenshots/Pictures/Videos showing the exact issue you are having with our product
To return your order, please contact us via email at firstname.lastname@example.org
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please check your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For shipping returns instructions please contact us via email at email@example.com